Archive for May, 2008

Spring Cleaned Stories

SPRING-CLEAN YOUR SPEECHES

OK, it may not be spring where you are. Here, it feels like summer one minute and autumn the next. Never mind. You can spring-clean your speeches at any time, so why not now? This is particularly important if you use slides, since people tend to use the same ones over and over again, and rarely think of updating them.

For example, look out for new stories to illustrate your main points. I always try to follow the rule of including something that happened in the last 24 hours. (Incidentally, one of the best exponents of this style of contemporary storytelling is my good friend Graham Jones). Sometimes a story will work, sometimes it won’t. That doesn’t matter. The mere fact that you have included something current will impress your audience.

Don’t forget your biography too. How often do you update it? I’d suggest at least every six months, adding any new achievements, and maybe removing elements that are no longer relevant. Most importantly, check your publicity photo. Is it still a good likeness? If not, get a new one, otherwise you may suffer the fate of a speaker I met recently who was told “We were expecting your daughter”.

Consider your presentations or speeches. How often do you update them? They were all new at one time. Why not create a new version again?

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Coldplay Floods & Gordon Brown

Unlike Gordon Brown, who seems to be taking over this ezine (see below), I have never been a fan of Coldplay. I find their music is not to my taste. However, I applaud their action in buying a £3,000 piano for a Gloucestershire primary school that lost its musical instruments during last year’s floods. Head teacher Bob Forster said: “It is fantastic. I was impressed they cared enough to want to help. Music is important to St David’s and gives huge pleasure to people inside and out of the school.” Well said. And well done Chris Martin and chums. Here’s a MediaMaster trophy. Now, could you turn up the backbeat a bit?

Gordon Brown returns for a second week to out MediaMug slot. This time, he gets the award himself. He has launched (or rather his PR advisors have launched) a YouTube site called “Ask the PM”. It’s not bad, just dull. The idea is that people will sit in front of their webcams around the UK, and set up a kind of virtual Question Time. Worst of all is the list of conditions you have to fulfil in order to ask a question. Open government? Well maybe not. A MediMug award is on its way to Number 10.

By Alan Stevens, Media Coach www.mediacoach.co.uk

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Passion not Drama

BELIEVE WHAT YOU SAY

You need to speak with passion and conviction. That doesn’t mean you need to go all theatrical, strutting around the stage delivering your lines in a booming voice, accompanied by grand gestures. But it does mean that you have to believe what you say.

Although that may seem obvious, I have seen speakers on stage who clearly aren’t convinced by their own arguments. It may be that they have been employed to promote a product or service that they don’t believe in, or simply that they are not enthusiastic about their topic. Whatever the reason, the audience could tell.

Signs that you lack conviction might be lack of eye contact, excessive use of notes, or something in your voice or movement that gives it away. Some of these symptoms may be caused by nervousness. So here’s what to do. Firstly, make sure, either by preparation, or training, or both, that you can control your nerves. Secondly, only speak when you believe what you are saying. That’s it.

By Alan Stevens, Media Coach www.mediacoach.co.uk

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Monkeys, Beegees and Amazon?

Jeff Bezos, CEO of Amazon.com, doesn’t need any more awards. However, I’m giving him the MediaMaster award this week. No, not for book sales, nor DVDs, nor even MP3 players. It’s for Amazon Web Services. It may not appear to be much of an innovation, but it is one of the first serious appearances of “cloud computing”. In short, it provides an enormous, cheap, data centre for software developers, meaning that they don’t have to have expensive hardware in their offices any more. It will no doubt be sending shivers around the boardrooms of companies like HP, and could make Amazon far more money than books ever will. Nice move, Jeff.

I always thought that Coldplay and the Arctic Monkeys were Gordon Brown’s favourite bands. At least, that’s what he said last year. But now comes a claim from Robin Gibb, one of the two surviving BeeGees. He told The Times “Gordon listens to our music every day. He said, ‘Your music is absolutely timeless’. Gordon likes our music and I like Gordon.” He added “The Prime Minister likes our songs because they talk about human relationships and human experience, and reach out across the decades”. That’s enough for me to give Mr Gibb the MediaMug award this week. OK, I now have an image of Gordon striding around the corridors of number 10 singing “Tragedy” at the top of his voice. Makes sense, actually.

By Alan Stevens, Media Coach www.mediacoach.co.uk

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YOU SIR – NO – THE MAN IN THE RED TIE

Media Tip of the Week

Handling questions at the end of a presentation is often the worst fear of new (and not so new) presenters. But like everything else in life, planning is the key to success. Before you give a presentation, write down the five worst possible questions, and how you would deal with them. Rehearse them with friends and colleagues. And remember that you don’t have to answer everything in public – it is quite acceptable to say “That requires a fairly complex response – if you come and see me afterwards, I’ll be happy to talk it over with you.

Staying calm is very important too. There is no such thing as a stupid question, and you should always show respect to your questioner. It can be difficult, especially if you know that the questioner has a particular bias. Even worse, they may make remarks which you find irritating. You must keep calm, and ignore any unpleasantness. Answer the question directly and factually, without being drawn into criticising someone else’s opinion.

Never use sarcasm, or belittle the questioner. If you do, onlookers will side with the questioner, not you. Focus on what they have said, not on them. If you disagree strongly with their stance, say something like “I understand your point of view, but I don’t share it. Let me explain how I see things” Don’t make any assumptions. Simply accept the questioner’s presuppositions, correcting them gently if necessary.

Always smile, and thank the questioner for making their point. Even if you are seething with rage and indignation inside, don’t show it. You will win far more respect if you maintain a professional image.

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MediaMaster award to Ms Mazzmatazz

Presentation Tip of the Week

A Doctor Who fan has been banned from giving away knitting patterns of the show’s characters. Let me repeat that – she was giving away knitting patterns of the shows characters. The 26-year-old woman used a website to share designs for the woolly toys, reports The Sun. But the BBC told her to take them down as she had no right to use the Doctor Who brand. The woman, known only by her online ID – Mazzmatazz, said: “I’m an ordinary fan who happens to like knitting and sci-fi. The patterns weren’t for sale.” But a BBC spokesman said: “We were not heavy handed. People were using the patterns to make a profit.” Boo to the BBC, and MediaMaster award to Ms Mazzmatazz.

The Virgin Group has collected the MediaMaster Award on several occasions, but this week they win the MediaMug trophy instead? Why? By mistakenly inviting up to 76,000 customers to a day at a golf resort. The company sent an email inviting people to an event at The Grove Golf Resort Hotel, Herts, reports the Daily Telegraph. The offer was intended only for the 75 members of its first class Traveller club. But a spokesman admitted it went out to “quite a large number of people”. Whoops. Virgin apologised quickly, and offered a free draw to win a round of golf. Poor show, chaps – you can do better than this.

 

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A Lot Of Love And Affection

Francisco Guerra, whose company, Snowmasters Inc, makes machines that churn out fake snow for Hollywood films, is the man behind “Flogos”. What is a Flogo? Well, obviously, it’s a flying logo, or to put it another way, a corporate cloud. His company has developed a machine that makes 4ft high “clouds” out of soapy lather and helium. The clouds can be made in any shape, and then launched into the air, where they can rise to 20,000 feet, and travel up to 30 miles. Unsurprisingly, his first customer is the Walt Disney Corporation, who has ordered hundreds of Mickey Mouse clouds to hover over Florida. Perhaps he can launch some MediaMaster Trophy shaped ones too, because that’s what he’s won this week.

Robbie Williams (you remember him, patron saint of singing drunks – and through it all she offers me protection, a lot of love and affection…. ) has been chatting to journalist Jon Ronson about aliens. Apparently the Robster has had three close encounters, and is now obsessed with finding out as much as possible about UFOs. He says “They are there all the time but only show themselves on Earth when they make mistakes and their protective shields come off.” Fine. A MediaMug award and taxi for Mr Williams, please.

Presentation Tip of the Week

By Alan Stevens, Media Coach www.mediacoach.co.uk

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Leadership Skills

If you’re following me on Twitter, thanks. Since I mentioned it a few weeks ago, I’ve picked up a small band of people who know what I’m up to (or at least the bits that I tell them). I’m not sure how this stuff will develop, but as a speaker, it gives me one more thing to talk about, so thanks again.

Don’t you wish leadership skills in this country (and everywhere else, come to think of it) were better? I do, and that’s why I agreed to chair a conference about it in Edinburgh in a couple of weeks’ time. It features top speakers from the UK and Ireland, and is called the Re-Birth of Leadership. If you have any interest in leadership, or want to know more about the event, click on that link to find out how to attend.

Bringing together leadership and speaking (see what I did there), I interviewed the schools minister, Jim Knight MP, about the quality of speaking in schools. Find out what he had to say by clicking this link. Remember – you can hear it directly through your PC’s speakers – you don’t need an iPod.

By Alan Stevens, Media Coach www.mediacoach.co.uk  

 

 

MediaMaster, MediaMug

 

 

 

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Eye on the Time

TIME IS TIGHT

You’ve been booked to do a 45-minute speech. How much material do you prepare? I know, silly question. But I’ve seen speakers who realise with horror that they still have fifteen minutes of material to present when they receive the five-minute warning. There is only one word for that – unprofessional.

Timekeeping is all about knowing your material and respecting your audience, not to mention your fellow speakers. There is no excuse for over-running, or for having to ditch parts of your presentation because you failed to pace yourself properly. The key, as always, is preparation, but not only that. It is also about keeping an eye on the time and having checkpoints in your speech – perhaps two or three – so that you know you are on schedule.

Always plan to speak for slightly less time than has been allotted to you, to allow for introductions, slight over-running, and questions. It’s easy to fill up time, but much harder to cram a mass of material into the last few minutes. In addition, no speaker ever received criticism for finishing a few minutes too early.

By Alan Stevens, Media Coach www.mediacoach.co.uk

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The Good Egg & The Doctor

Alas, another posthumous MediaMaster award this week. Humphrey Lyttleton, jazz musician, quizmaster and all -round good egg, died at the age of 86 a few days ago. From being a pioneer of British jazz in the 1950s and 1960s, to the much-loved chairman of the Radio 4 Show, I’m Sorry, I Haven’t a Clue, Humphrey always delighted his audience. That’s all any of us could wish for as an epitaph. At the age of 79, he played with Radiohead, and was only recently voted one of the top three most respected figures by university students. A great bloke.

I probably should have awarded the MediaMug trophy to this week’s winner many years ago, because she’s been lecturing people for quite a while. From peering in people’s fridges and then shouting at them, to inspecting the contents of people’s toilets (sorry if you’re having breakfast), Gillian McKeith has built a nutritional empire. A few years ago, she had to drop the “Doctor” tag, when the Advertising Standards Authority pointed out that her “distance doctorate” was not to be used in adverts to suggest that she was a qualified nutritionist. Her latest book is just out. I suggest you read some of the reviews, or even flick through it in the bookshops, and draw your own conclusions. In view of her reputation for litigation against criticism, wherever it occurs, I’ll say no more here.

By Alan Stevens, Media Coach www.mediacoach.co.uk

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